Refund Policy

Since your stickers (and other printed items) are made just for you, we do not accept returns or exchanges for:

• Buyer’s remorse
• Incorrect files, typos, or low-resolution artwork you provided
• Choosing the wrong options at checkout
• Failing to request a proof and later finding issues with the submitted design

Please double-check all files and options before submitting your order.

If your order arrives damaged or there’s a clear printing or production defect caused on our end, contact us within 7 days of delivery at support@neatstickers.co with:

• Your order number
• Photos of the issue
• A short description of what went wrong

We’ll review your claim and, if approved, offer a reprint or refund at our discretion.

Neat Sticker Co., LLC is not responsible for lost, delayed, or stolen packages once they’ve been handed off to the carrier. See our Terms of Service for more details. However, we’re happy to help you file a claim or assist where we can.

If you choose to skip the free digital proof, your order will go straight into production using the artwork and selections you provided. We are not responsible for any errors, misprints, or quality issues that could have been caught with a proof.

If you believe there's an issue with your order, reach out within 7 days of delivery:

Email: support@neatstickers.co
Subject line: Refund Request – Order #[YourOrderNumber]

We review all requests on a case-by-case basis. Our goal is always to make it right when we've made a mistake.