Privacy Policy

Effective Date: July 13, 2025  |  Revision: 1.0

Neat Sticker Co., LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you interact with our website or place an order, we collect information you provide, including:
  • Name
  • Email address
  • Shipping and billing addresses
  • Payment information (processed securely via Stripe or similar services)
  • Uploaded artwork or files
  • Any messages or form inputs you send us

We also collect information automatically through cookies and analytics tools.

2. Cookies & Tracking

We use cookies and similar technologies to:
  • Maintain your shopping cart across sessions
  • Enable features like saving or sharing your cart
  • Understand how visitors use the site (what’s clicked, how long you stay, etc.)
  • Improve site performance and user experience

We use services like Google Analytics and other tools to collect anonymous usage data. These third parties may use cookies or similar technologies to provide their services.

You can disable cookies in your browser settings, but some site features may not work as intended.

3. How We Use Your Information

We use your information to:
  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your purchase
  • Improve our website and services
  • Prevent fraud or abuse

We do not sell or rent your personal data. We will never share your information with third parties for marketing purposes. The only exception is when required by law (e.g., a subpoena or court order).

4. Data Storage & Retention

We keep your order information for as long as necessary to comply with tax, legal, or business obligations. Files uploaded for print may be stored securely for support or reordering purposes. You can request deletion of files or personal data at any time by contacting privacy@neatstickers.co.

5. Your Rights (U.S. Residents)

If you reside in California, Colorado, Connecticut, Utah, or Virginia, you have rights under state privacy laws, including:
  • The right to access the personal data we’ve collected about you
  • The right to request correction or deletion of your data
  • The right to opt out of the sale or sharing of personal data (we do neither)
  • The right to know what categories of data we collect and how we use them

To exercise any of these rights, email us at privacy@neatstickers.co with the subject line “Data Request.” We will respond within the timeframes required by law.

We will not discriminate against you for exercising your privacy rights.

6. Canadian Residents (PIPEDA)

If you are located in Canada, you have the right under PIPEDA to:
  • Access your personal information
  • Request correction of inaccurate data
  • Withdraw consent to data use (where applicable)
  • Request deletion of your personal data

To make a request, email privacy@neatstickers.co. If you have concerns, you may also contact the Office of the Privacy Commissioner of Canada.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure. Use our services at your own risk.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that a child has provided personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” above. Continued use of our website means you accept the updated terms.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, or if you wish to exercise your rights, contact us at:
privacy@neatstickers.co